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Terms and conditions

1. Introduction

Welcome to PockyDoc. These Terms and Conditions ("Terms") govern your use of our telehealth services. By using our app, you agree to these Terms.

2. Services Provided

PockyDoc provides telehealth services including consultations with licensed healthcare professionals. Our services are designed to offer medical guidance, diagnosis, and treatment options remotely.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use our services. By using the app, you represent and warrant that you meet these requirements.

4. User Responsibilities

  • Account Creation: You must create an account to access our services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Accurate Information: You agree to provide accurate, current, and complete information during registration and to update this information as necessary.

5. Privacy and Confidentiality

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

6. Fees and Payment

Some services may require payment. Fees will be clearly indicated before you confirm your appointment. You agree to pay all fees associated with the services you use.

7. Medical Disclaimers

  • Consultations: Consultations with healthcare professionals through our app are for informational purposes only and should not replace in-person medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
  • Limitations: Our services are not intended for emergency situations. If you are experiencing a medical emergency, seek immediate medical attention.

8. Intellectual Property

All content, including but not limited to text, graphics, logos, and software, is the property of PockyDoc or its licensors and is protected by intellectual property laws.

9. Prohibited Uses

You agree not to use the app for any unlawful or prohibited purpose, including but not limited to:

  • Harassing or threatening others
  • Impersonating another person or entity
  • Distributing harmful or malicious software

10. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion if you breach these Terms.

11. Limitation of Liability

To the extent permitted by law, PockyDoc is not liable for any indirect, incidental, or consequential damages arising from your use of the app or the services provided.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Your Jurisdiction, without regard to its conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time. The revised Terms will be effective when posted on our app. Your continued use of the app constitutes acceptance of the updated Terms.

14. Contact Information

For questions or concerns regarding these Terms, we encourage you to contact us using the details below:

https://pockydoc.com/contact-us/
pockydoc@pockydoc.com